SARAH HORNE are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 & subsequent revisions thereof, including the new guidelines set out by the GDPR). We collect information about you for two reasons: to process your order and to provide you with the best possible service. We will not of sell, rent or trade email lists with other companies and businesses for marketing purposes.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening (for example, using Internet Explorer select ‘internet options’ from the ‘tools’ menu, then click ‘security’, followed by ‘custom level’ and select ‘disable cookies’).
The information collected in this way can be used to identify you unless you modify your browser settings.
Cookies are also used as a further means of ensuring private and secure purchase sessions are operated within the site.
Every time you connect to our website we store a log of your visit which shows the unique number your machine uses when it is connected to the internet (IP address). This tells us what you looked at; whether the page request was successful or not and which browser you use to view the pages. The use of this data is strictly for statistical purposes only. This helps us to understand which areas of the site are of particular interest and also which pages are not being requested. It also tells how many people are visiting the website in total.
Data collected will not be shared with any other companies.
When someone visits www.sarahhornebotanicals.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
We use a third-party provider, MailChimp, to deliver our marketing e-mails and newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our digital marketing material. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing email@example.com.
Links to other websites
We may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by email or an announcement on the website.
If you have any questions/comments about privacy, you should email us at: firstname.lastname@example.org
© Copyright Sarah Horne Botanicals
Dear wonderful customers,
We have temporarily closed Sarah Horne Flowers, in line with the Government directive. It is the right thing to do in our fight against Covid 19.
As we no longer have flowers, I’m afraid that it isn’t currently possible to order any of our flower products here online until we can re open the flower gallery.
You can purchase online, flower school vouchers and open vouchers for any of the Sarah Horne Botanicals products, ie candles, china, art or stationery, right away, or they can be used for flowers once we’re open and are able to restock.
We share our site with our sister company Sarah Horne Botanicals online, so you can also still order beautiful giftware;- china, candles, art and stationery which will be dispatched via Royal Mail or courier for as long as that is possible.
If you have existing bookings with us for flower schools or events which fall within or just outside the closure period, we will of course reschedule once it is safe to do so, if you can’t attend the new date, you can use your payment against any other school, event or products that you choose.
We are also able to extend the expiry dates of gift vouchers should there closures affect your use and enjoyment of them.
My team have been wonderful through this unprecedented time and we have all received great support from our fantastic customers and suppliers.
We look forward to seeing you all again as soon as it is safe for all shops to re-open. In the meantime, stay safe and find little pockets of happiness where you can.
Very best wishes,